Terms & Conditions
The term ‘Sherwood Estate Wines Limited’ or ‘us’ or ‘we’ refers to the owner of the website at www.sherwood.co.nz, whose registered office is 113 Church Road, Waipara, New Zealand. The term ‘you’ refers to the user or viewer of our website.
Sherwood Estate Wines Online Shop Terms & Conditions
This Agreement applies to all purchases of products and services by you from the Sherwood Estate Wines website. A copy of our liquor license is available here.
Use of this website is restricted to persons aged 18 and over.
Sherwood Estate Wines Limited reserves the right in its sole discretion to change, alter or modify these Terms at any time and will notify you of this by updating the “last updated” notice at the end of these Terms.
By continuing to access the Website, including making a purchase from the Website, you agree to be bound by the Terms as amended from time to time. You should check from time to time to see if these Terms have changed or not.
In these Terms:
‘You’ or ‘your’ refers to the purchaser.
‘Us’, ‘we’ or ‘our’ refers to Sherwood Estate Wines Limited.
‘Information’ refers to all the information supplied by you to us via the website or otherwise and includes, but is not limited to, your name, contact details, credit card details and your payment transaction history.
‘GST’ means Goods and Services Tax
‘Products’ refers to all products available for purchase on our website.
‘Services’ refers to all services available for purchase on our website.
‘Terms’ refers to these online terms and includes any other terms incorporated by reference.
‘Website’ refers to this website at www.sherwood.co.nz
Purchase and delivery
Alcohol purchases must be signed for by someone over the age of 18 on delivery. Delivery personnel will insist on age verification if, in their opinion, you look 18 years of age or younger. We are unable to leave alcohol unattended at an address. If there is no one over 18 available, we will be unable to complete delivery.
By purchasing from this website, you warrant and understand that is it your responsibility to show (or to procure that the person or persons receiving the goods (the ‘Recipient”) to show) current identification on request. The identification must include your or the Recipients: full name, date of birth, photo, signature.
If the goods cannot be delivered for any reason, such as you or the Recipient failing or refusing to accept the goods, or you or the Recipient failing to produce adequate identification, the goods will be returned to the depot of the delivery company, and held for you to collect for a specified period from first attempted delivery. You must produce adequate identification in order to collect the goods.
If the delivery person has reasonable grounds to believe that alcohol is not being purchased by a person aged over 18 for supply to minors, they may refuse to complete the delivery.
We are unable to deliver alcohol on Good Friday, Christmas Day or before 1pm on ANZAC Day, or on any other day where alcohol delivery is prohibited by law.
shipping and returns
We will dispatch orders within three business days after the day you have placed the order. If there is a delay is dispatching your order we will advise you of this by email.
Product prices quoted do not include delivery costs. For orders totalling under $200, delivery costs are $9.99 per order regardless of delivery address. For orders totalling $200 or more delivery is free.
Purchases made on our website can only be delivered to New Zealand addresses. We are unable to deliver to PO boxes.
Orders are sent via courier. Our target delivery is 1-2 working days for Christchurch, 3-4 working days for the rest of the South Island, and 4-5 working days for the North Island. Delivery times are subject to the weather, and the action of parties outside of our control. We will endeavour to get orders to you as quickly as possible.
In the event that we fail to deliver any products, you may elect to cancel your order in respect of those products, unless you have agreed to delivery at a later date. Our liability in respect of any failure or delay in delivering your order shall be limited to the amount paid in respect of that order.
We do not accept returns on purchases. If your order arrives damaged, the goods are faulty or the wrong products have been supplied please contact the winery on 03 314 6962 or [email protected] and we will rectify the situation. This may be by either replacing the goods or providing a refund as agreed by both you and us.
The vintages specified on our website are correct at the time of publishing. Occasionally a specified vintage may become unavailable between you placing your order and the order being dispatched. In this case we will contact you to advise you of the change in vintage. If you do not accept the available vintage we may cancel your order at our discretion.
We are deemed to have fulfilled our obligations upon the first attempted delivery of the goods.
Price and payment
Prices quoted on our website are in New Zealand dollars and include GST. You must pay the full price quoted on the website, including delivery charges if applicable, at the time the order is submitted.
We reserve the right to vary our prices without notice. No adjustments are made if the price of a product decreases between the time the order is submitted and the time the product is delivered.
Offers available and prices quoted at our Cellar Door may vary from those quoted online. All products are sold subject to their availability. Promotional items may have limited quantities.
We will not consent to cancellation of an order if we have processed documentation in fulfilment of your order. In the event we consent to cancellation of your order, we may, in our discretion, require you to pay a minimum handling charge of $4.00 exclusive of GST per case or part case thereof or a maximum of 15% of the total value of your order.
We will contact you in respect of your order at the email address you provide at the time of placing your order. It is your responsibility to ensure the email address you provide is a valid email address. It is your responsibility to advise us if your contact or delivery details change.
Website Terms and Conditions of use
We take all reasonable steps to ensure this website and the information presented is accurate and current. To the maximum extent permitted by New Zealand law we do not provide any guarantees or warranty as to the accuracy, timeliness, performance , completeness or suitability of the information or materials found or offered on this website. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
It is a condition of sale that the Consumer Guarantees Act 1993 will not apply to any goods or services acquired for business purposes.
Sale of liquor act
Sherwood Estate Wines Limited holds an ‘off license’ as defined by New Zealand’s Sale and Supply of Liquor Act (2012). We are legally authorised to promote, sell and deliver wine via cellar door, mail order and online sales. It is against the law to use this site to order alcohol, including via the use of the contact form, if you are under the age of 18, or with the purpose of supplying alcohol to anyone under the age of 18. Our liquor license number is 57/OFF/393/2018
You may only use this website if you are of legal drinking age in your country of residence. If your country of residence has no minimum legal drinking age you must be over the age of 18. If you do not meet this requirement you must exit the website.
Restrictions on use of content and Intellectual Property
This website contains material which, unless expressly stated otherwise, is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, colours, graphics, names, logos and images. You must not use or reproduce that intellectual property in any way whatsoever, except as expressly permitted by us in writing.
Items for download
Occasionally certain materials may be expressly made available by us for downloading from this website. Any use of such items are entirely at your own risk. Unless stated otherwise, we grant you a personal, non-transferable and non-exclusive license to use the relevant items for your personal use. You must not copy, communicate to the public, modify, reverse engineer, or otherwise transfer any right in them.
Links to third party sites